SPC Credit Union Honored with Distinguished MemberXP™ 'Best of the Best' Award

SPC Credit Union is honored to announce recognition as a recipient of the prestigious 2025 Best of the Best award, presented by MemberXP, a leading customer experience program offered through the Credit Union Service Group (CUSG). This notable accolade celebrates credit unions that are committed to delivering exceptional service and member experiences.

Linda Weatherford, SPC’s President/CEO, said of this award, “The Best of the Best award highlights our dedication to prioritizing member needs and living our mission of Members First. Always. We are thrilled to receive this recognition; it demonstrates the hard work and passion of our entire team, who strive daily to create meaningful experiences for those we serve.

The 2025 MemberXP 'Best of the Best' Awards are based on insights from more than 2.6 million data points, reflecting the experiences of around 8.6 million credit union members. This comprehensive evaluation process utilizes key performance metrics, including Net Promoter Score (NPS) and Member Effort Score (MES), allowing data experts to analyze and validate results meticulously. Recognition is given to the top 25% of performers across various experiential categories, with our credit union earning top honors in Transaction Experience, Mobile App Experience, and Member Care Experience.

Amanda Boykin, SPC’s Associate Vice President of Member Impact, added, “We believe that this award highlights our commitment to fostering loyalty through personalized service by living our mission of Members First. Always. We are dedicated to listening to our members and adapting our services to meet their evolving needs.”

The distinguished award was presented in February as an annual recognition by CUSG, honoring credit unions that consistently excel in delivering exceptional service.

For more information about SPC Credit Union and their commitment to putting Members First. Always, please visit spccu.org or contact Meghan Godwin at meghan.godwin@spccu.org or 843.332.4506.

SPC Credit Union has been serving Members with Compassion, Connection, and Community for more than 80 years. Over time, a Field of Membership that began with Sonoco Products Company in Hartsville has expanded to include four counties–Darlington, Florence, Marlboro, & Chesterfield. While their footprint, technology, and services have adapted over the years, one thing that hasn’t changed is their commitment to being a community credit union where Members are Safe. Personal. & Connected.

ABOUT CUSG
CUSG is a leading provider of innovative software and services in the areas of human resources, marketing, technology, and financial empowerment. The organization's mission is to support businesses with the delivery of exceptional experiences for their employees and customers while also maintaining a secure and resilient environment. CUSG is home to numerous national brands, including Performance Pro, Compease, The Learning Center, MemberXP, BankingXP, Save to Win, and Love My Credit Union Rewards. Serving over 2,200 financial institutions, universities, hospitals, and other businesses nationwide, CUSG is a trusted partner in their growth and development. The company has established strategic partnerships with industry leaders such as Trust & Will, Intuit TurboTax, H&R Block, Marquis, WHITE64, AudioEye, CalcXML, and Think|Stack, enabling it to offer comprehensive solutions tailored to support diverse business strategies and needs. For more information, visit CUSG.com.